Cancel and take your data with you
There is no cancellation in the panel yet. You cancel by email — and decide what happens to your data.
How it works
Beforehand, create an archive of your data under Data › Import & export with “Create export”.
As the account owner, write to info@dammi.app with the name of your business and the desired end date.
Until the end, everything carries on as before; your customers order as usual.
After that you can still download your data for 30 days; then we delete it. On request we keep it for up to twelve months in case you want to come back.
Good to know
- Tell your customers in good time how they will order from you afterwards. A message reaches everyone with the app at once.
Not possible yet: Cancellation in the customer portal has not been enabled yet — just like signing up and payment details.
- In the admin panel
- Go to Subscription & dammi invoices
- Who can do it
- Account owner only